ServflowWe want satisfied customers, not hostages. You can cancel a paid plan yourself, and nothing you built is held back when you do.
How to cancel a paid plan
- In the dashboard, open Settings > Billing.
- Click Manage subscription. This opens your Stripe billing portal.
- Choose Cancel subscription.
Your plan stays active until the end of the period you have paid for. After that your team returns to the Free plan. We will not bill you again.
What happens after you cancel
Your team, agents, workspaces, and settings stay where they are. Agents above the Free plan's limit of three are disabled, newest first; the rest keep running. You can subscribe again at any time and enable them.
We do not automatically prorate unused time. If you have just started a billing cycle or have not been using your plan, contact us for a fair refund; see our Refund Policy.
Deleting your team
Cancelling a plan does not delete your team. To delete your team and everything in it, write to us at the address in our Terms of Service from the email address you signed up with. We disable your agents when we receive the request and delete your content from our systems within 30 days. Deleted content cannot be recovered.
Before you ask, export anything you want to keep. Each agent's configuration can be copied as YAML from the dashboard, and workspace files can be downloaded one at a time.
ServFlow-initiated cancellation
We do not delete Free teams for inactivity. We may suspend or terminate a team under the conditions in our Terms of Service.